Privacy Policy
Last updated: January 2026
1. Introduction
AléBus ("we", "our", or "us") is a real-time bus tracking platform designed to help commuters and bus operators in Mauritius access live bus location and route information.
We respect your privacy and are committed to protecting any personal information you may share with us.
This Privacy Policy explains what data we collect, how we use it, and your rights when using the AléBus website and mobile applications.
2. Information We Collect
2.1 Information You Provide
At this stage, AléBus does not require user account creation to access core features. We may collect limited information only when you:
- Contact us (e.g. via email or contact forms)
- Subscribe to updates or early access notifications
This may include:
- Name (optional)
- Email address
2.2 Automatically Collected Information
When you use AléBus, we may automatically collect limited technical data, including:
- Device type and browser information
- Approximate location (used only to show nearby bus routes and stops)
- Usage data (e.g. pages viewed, features used)
This data is collected to improve performance, reliability, and user experience.
2.3 Location Data
AléBus may request approximate location access to:
- Show nearby bus stops
- Display relevant routes and buses
We do not track precise personal movement and do not store personal travel history.
3. How We Use Your Information
We use collected information to:
- Provide real-time bus tracking features
- Improve accuracy, reliability, and system performance
- Respond to inquiries or support requests
- Monitor platform usage and stability
- Prepare for future feature improvements
We do not sell or rent personal data to third parties.
4. Bus and Operator Data
Live bus location data is provided by participating bus operators or connected tracking systems.
This data:
- Represents vehicle movement, not individuals
- Is used strictly for operational visibility and commuter information
- May be anonymized and aggregated for system analysis
5. Cookies & Analytics
We may use cookies or similar technologies to:
- Understand how the platform is used
- Improve navigation and performance
You can control or disable cookies through your browser settings.
6. Data Sharing
We only share data when necessary to:
- Operate the platform (e.g. hosting, analytics providers)
- Comply with legal obligations
All service providers are required to handle data securely.
7. Data Security
We implement reasonable technical and organizational measures to protect information from unauthorized access, loss, or misuse.
However, no online service can guarantee absolute security.
8. Your Rights
You have the right to:
- Request access to personal information you provided
- Request correction or deletion of your data
- Withdraw consent where applicable
Requests can be made by contacting us at: hello@alebus.mu
9. Changes to This Policy
We may update this Privacy Policy as the platform evolves. Updates will be posted on this page with a revised date.
10. Contact Us
If you have questions about this Privacy Policy:
📍 Port Louis, Mauritius
📧 hello@alebus.mu